Emergency Claims

Facing an emergency situation? We’re here to help! Below is useful information about how to handle emergency claims.

During office hours:

Please contact our office immediately to report your claim. An adjuster will respond to you as soon as possible, usually within the hour.

ICBC Claims

If you have an ICBC claim, please call ICBC’s Dial-a-Claim centre:
Lower Mainland: 604-520-8222
Elsewhere in B.C., Canada & the U.S.: 1-800-910-4222

Emergency Flood, Fire, or Other Property Claim

Please contact Canstar Restorations at: 604.549.0099 / 1.844.99FLOOD  [1.844.993.5663] (24/7) or visit CanstarRestorations.com.

After office hours:

Please refer to our emergency contact sheet below to reach your claims adjuster at any time of the day or night.