Rebecca and James were extremely helpful, nice and patient. Will recommend to my friends! Thank you for the good service.
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
I have been dealing my car and home insurance with Vivian Wang for couple years. She’s the best! Always trying to help me to save some money. Highly recommend to everyone who have any insurance needs!
I have been dealing with Francis for many years and cant say enough great things! He has been wonderful to deal with for myself and my family and I would highly suggest contacting him for any insurance needs!
I first came here because it was just up the block from my place. Great place to get my insurances. They helped me with my stolen license plates, custom license plates. Very knowledgable and very patient with me. I highly recommend this place.
I have dealt with Mark and his team for more than 20 years. He takes care of all of my car, house and business insurance needs. His staff is knowledgeable and very helpful in providing the right insurance for my particular situation. I know of many satisfied customers and I am one of them.
Very professional and friendly customer service. They went above and beyond to explain how my insurance policies work. It was an added bonus that they could beat my current providers prices. They made the whole process so quick and easy.
I had needed to renew my ICBC car insurance and Vincent was super efficient, pleasant to talk to, and renewed my insurance papers in less than 15 minutes! Thanks Vincent! Lots of free street parking and agents on hand. Much better experience than having to line up at London Drugs and Superstore where there is always a lineup and wait. I saved so much time here and it was quiet, clean and comfortable. Also, decent hours for those who work the 9-5. Highly recommended.
Good service. I went there because there was usually a line up at the insurance company inside TNT across the street. No line up here.
Went to renew vans insurance, since we are moving soon the wonderful lady explained all our options thoroughly. I highly recommend this location for a professional, respectful and kind experience.
Extremely helpful, knowledgeable and went above my objective to simply just renew my insurance. The agent Michelle noticed something incorrect, called icbc to adjust it, and it got me extra savings for the year!
Ever since I discovered this place, I have continued to come back here to renew my insurance. Great place to fulfill your insurance needs. Friendly and knowledgeable staff. Michelle made the tedious process of buying insurance fast and efficient. Thanks Michelle!
I wish to express my appreciation for Alan Ying who has been very helpful and supportive and his professionalism in helping me in getting my auto insurance on my new Tesla. Thank you ❤️
Friendly and knowledgeable staff at this location. I’ve always been helped by Michelle, she is exceptional.
Sold my vehicle and required the appropriate paperwork done as well as insure the buyer on his purchase. Service was immediate, responsive and friendly. This especially makes a difference when one sheds a tear in his eye whilst selling a family car that’s been with you for a long time. Would recommend this business for all ICBC services.
