Sold my vehicle and required the appropriate paperwork done as well as insure the buyer on his purchase. Service was immediate, responsive and friendly. This especially makes a difference when one sheds a tear in his eye whilst selling a family car that’s been with you for a long time. Would recommend this business for all ICBC services.
I just want to say thank you for all your help Andy. You always sent us different options with different company so I can always compare the price and policy terms. Other companies just sent us one quote and that’s it, leaving us with no other options to choose from. You also explained in details and followed up from time to time. Your colleagues are also very helpful and professional as well. Highly recommended.Thanks again for your help Andy !!
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
Good service. I went there because there was usually a line up at the insurance company inside TNT across the street. No line up here.
I’ve been dealing with a gentleman named Harry (Hardit) who has been excellent. I’ve asked him dozens of varying questions for commercial and personal insurance and he ALWAYS has the answer without looking anything up. He’s a patient guy who takes the time to explain things properly. I’ve spoken with other agents as well and they’ve all been very pleasant to deal with. Highly recommended!
I came here to insure a Japanese import vehicle that had just passed its import inspection, and needed to be titled in Canada. Despite the sizeable pile of documents I came in with, i walked out with all the documents I needed, signed and completed. What could have been a very complex and confusing process was made quite easy by the talent employed here. Highly recommend.
I first came here because it was just up the block from my place. Great place to get my insurances. They helped me with my stolen license plates, custom license plates. Very knowledgable and very patient with me. I highly recommend this place.
I needed to renew my insurance in special circumstances and they were super-helpful!
Michelle helped me in a difficult and timely situation today! Thanks for your help and your knowledge. Keep up the good work!
Outstanding service from Salena, Jackie, and the rest of the team at Wilfred Leong Insurance. They take the time to review your existing insurance policies and make helpful, money-saving suggestions, while at the same time ensuring that your insurance adequately protects your assets.
Friendly and knowledgeable staff at this location. I’ve always been helped by Michelle, she is exceptional.
I had needed to renew my ICBC car insurance and Vincent was super efficient, pleasant to talk to, and renewed my insurance papers in less than 15 minutes! Thanks Vincent! Lots of free street parking and agents on hand. Much better experience than having to line up at London Drugs and Superstore where there is always a lineup and wait. I saved so much time here and it was quiet, clean and comfortable. Also, decent hours for those who work the 9-5. Highly recommended.
The best insurance service in town Very friendly and really helpful to give an advise for what is best. A must visit specially sandy a good adviser and will best service.
This place has very good deals on home insurance please be sure to get a quotation from them if your home or commercial is up for renewal also they are open 7 days awesome for car home commercial insurance.
Andy and his team is amazing!! MISL is my one stop solution for all insurance, mortgage, even financial advice sometimes. The staff are knowledgable and friendly. Andy just recently did the group benefit for my company too, the best rate and flexible terms.
Over all good experiences the 3 times I needed to come in first car insurance second renters insurance 3rd pay icbc Debt 5/5.
