Michelle helped me in a difficult and timely situation today! Thanks for your help and your knowledge. Keep up the good work!
I have been dealing with Francis for many years and cant say enough great things! He has been wonderful to deal with for myself and my family and I would highly suggest contacting him for any insurance needs!
Outstanding service from Salena, Jackie, and the rest of the team at Wilfred Leong Insurance. They take the time to review your existing insurance policies and make helpful, money-saving suggestions, while at the same time ensuring that your insurance adequately protects your assets.
We had Alan Ying help us and he went above and beyond to help us understand the plan and reminded us of the benefits which we had forgotten about and he in turn helped us to access what we needed. He was an excellent resource! Highly recommend him!!
Michelle has helped me very well over the last several years, and she even got me 6 months of back pay reimbursed due to a mix up and some procrastination. I am very happy with her service!
Rebecca and James were extremely helpful, nice and patient. Will recommend to my friends! Thank you for the good service.
Kind and knowledgable staff very friendly to deal with. Thank you Jennie and Oliver for going the extra mile 🙂
I had needed to renew my ICBC car insurance and Vincent was super efficient, pleasant to talk to, and renewed my insurance papers in less than 15 minutes! Thanks Vincent! Lots of free street parking and agents on hand. Much better experience than having to line up at London Drugs and Superstore where there is always a lineup and wait. I saved so much time here and it was quiet, clean and comfortable. Also, decent hours for those who work the 9-5. Highly recommended.
Very professional and friendly customer service. They went above and beyond to explain how my insurance policies work. It was an added bonus that they could beat my current providers prices. They made the whole process so quick and easy.
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
The service was super-friendly and helpful. The employee knew exactly what she was doing.
The service is efficient and professional. Thank you Alan Ying for your thoughtful service and help in renewing my car insurance.
Very friendly staff try to help any time Sandy is awesome guy ready to help and explains nicely and correctly.
I’ve been dealing with a gentleman named Harry (Hardit) who has been excellent. I’ve asked him dozens of varying questions for commercial and personal insurance and he ALWAYS has the answer without looking anything up. He’s a patient guy who takes the time to explain things properly. I’ve spoken with other agents as well and they’ve all been very pleasant to deal with. Highly recommended!
Umar Khan today at this Murrick branch provided me with stellar service: he was fast, courteous, and efficient. He also went the extra mile before I had thought to request it. Highly recommend.
