Umar Khan today at this Murrick branch provided me with stellar service: he was fast, courteous, and efficient. He also went the extra mile before I had thought to request it. Highly recommend.
Andy and his team are fantastic. They’re my go to experts when it comes to my insurance needs. I use them for my home and car insurance. They’ve saved me a lot of money over the years. They’re honest and straightforward. Best of all they always look out for me by getting the best deals possible without me asking.
Outstanding service from Salena, Jackie, and the rest of the team at Wilfred Leong Insurance. They take the time to review your existing insurance policies and make helpful, money-saving suggestions, while at the same time ensuring that your insurance adequately protects your assets.
I had needed to renew my ICBC car insurance and Vincent was super efficient, pleasant to talk to, and renewed my insurance papers in less than 15 minutes! Thanks Vincent! Lots of free street parking and agents on hand. Much better experience than having to line up at London Drugs and Superstore where there is always a lineup and wait. I saved so much time here and it was quiet, clean and comfortable. Also, decent hours for those who work the 9-5. Highly recommended.
I’ve been dealing with a gentleman named Harry (Hardit) who has been excellent. I’ve asked him dozens of varying questions for commercial and personal insurance and he ALWAYS has the answer without looking anything up. He’s a patient guy who takes the time to explain things properly. I’ve spoken with other agents as well and they’ve all been very pleasant to deal with. Highly recommended!
Noreen quickly figured out what we needed and arranged everything over the phone and email in a few minutes! I will be returning for future needs and would not hesitate to recommend them to others.
Umar from Murrick Insurance was very helpful in accommodating my needs. He was friendly, patient, and professional while going through a long and repetitive process. His customer service was superb. Recommended.
We had Alan Ying help us and he went above and beyond to help us understand the plan and reminded us of the benefits which we had forgotten about and he in turn helped us to access what we needed. He was an excellent resource! Highly recommend him!!
Andy and his team is amazing!! MISL is my one stop solution for all insurance, mortgage, even financial advice sometimes. The staff are knowledgable and friendly. Andy just recently did the group benefit for my company too, the best rate and flexible terms.
Very professional and friendly customer service. They went above and beyond to explain how my insurance policies work. It was an added bonus that they could beat my current providers prices. They made the whole process so quick and easy.
Rod R has been my insurance agent for years, since I bought my Volkswagen. He is outstanding and very professional. I now have my Mazda and I know that Rod (and Murrick insurance) will help me out and remind me when my insurance renewal is due as I seem to dismiss all the ICBC renewal letters!
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
Extremely helpful, knowledgeable and went above my objective to simply just renew my insurance. The agent Michelle noticed something incorrect, called icbc to adjust it, and it got me extra savings for the year!
