Over all good experiences the 3 times I needed to come in first car insurance second renters insurance 3rd pay icbc Debt 5/5.
Very friendly staff try to help any time Sandy is awesome guy ready to help and explains nicely and correctly.
Called to get car license plate ideas. Alan Ying is knowledgable and very helpful. He answered all my questions and provided more knowledge about auto insurance. Highly recommend him.
The professionals at Murrick Financial Planning are truly exceptional. My retirement plan is in good hands.
Very professional and friendly customer service. They went above and beyond to explain how my insurance policies work. It was an added bonus that they could beat my current providers prices. They made the whole process so quick and easy.
The service is efficient and professional. Thank you Alan Ying for your thoughtful service and help in renewing my car insurance.
I had needed to renew my ICBC car insurance and Vincent was super efficient, pleasant to talk to, and renewed my insurance papers in less than 15 minutes! Thanks Vincent! Lots of free street parking and agents on hand. Much better experience than having to line up at London Drugs and Superstore where there is always a lineup and wait. I saved so much time here and it was quiet, clean and comfortable. Also, decent hours for those who work the 9-5. Highly recommended.
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
Murrick is the most professional and ethical company I have ever worked with. They are hard working professionals, but even more than that they are great people. Murrick does a fantastic job finding me the right vehicle coverage and home insurance at a very competitive price every time my insurance renews. Very happy with them as my agent Andy Tan !!
I just want to say thank you for all your help Andy. You always sent us different options with different company so I can always compare the price and policy terms. Other companies just sent us one quote and that’s it, leaving us with no other options to choose from. You also explained in details and followed up from time to time. Your colleagues are also very helpful and professional as well. Highly recommended.Thanks again for your help Andy !!
Umar Khan today at this Murrick branch provided me with stellar service: he was fast, courteous, and efficient. He also went the extra mile before I had thought to request it. Highly recommend.
I wish to express my appreciation for Alan Ying who has been very helpful and supportive and his professionalism in helping me in getting my auto insurance on my new Tesla. Thank you ❤️
The service was super-friendly and helpful. The employee knew exactly what she was doing.
I’ve been dealing with a gentleman named Harry (Hardit) who has been excellent. I’ve asked him dozens of varying questions for commercial and personal insurance and he ALWAYS has the answer without looking anything up. He’s a patient guy who takes the time to explain things properly. I’ve spoken with other agents as well and they’ve all been very pleasant to deal with. Highly recommended!
Michelle has helped me very well over the last several years, and she even got me 6 months of back pay reimbursed due to a mix up and some procrastination. I am very happy with her service!
I have dealt with Mark and his team for more than 20 years. He takes care of all of my car, house and business insurance needs. His staff is knowledgeable and very helpful in providing the right insurance for my particular situation. I know of many satisfied customers and I am one of them.
