Extremely helpful, knowledgeable and went above my objective to simply just renew my insurance. The agent Michelle noticed something incorrect, called icbc to adjust it, and it got me extra savings for the year!
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
They are really professional in their work. I highly suggest you to be here for any type of insurance related work. Special thanks to Gilbert who helped me to renew my insurance and Gilbert is a professional who helped me In very helpful and convenient manner. Thanks . Great work done.
Sold my vehicle and required the appropriate paperwork done as well as insure the buyer on his purchase. Service was immediate, responsive and friendly. This especially makes a difference when one sheds a tear in his eye whilst selling a family car that’s been with you for a long time. Would recommend this business for all ICBC services.
Murrick is the most professional and ethical company I have ever worked with. They are hard working professionals, but even more than that they are great people. Murrick does a fantastic job finding me the right vehicle coverage and home insurance at a very competitive price every time my insurance renews. Very happy with them as my agent Andy Tan !!
I had an excellent experience with my insurance advisor Raminder Sandhu (Home & Automobile Insurance interaction). He was incredibly knowledgeable, patient, and attentive throughout the entire process. He took the time to understand my unique needs and found the perfect coverage for me. His communication was top-notch, always prompt and clear. I truly felt like he had my best interests at heart, and I couldn’t be happier with the service I received. I highly recommend his expertise to anyone in need of insurance advice. Thank you for making the process smooth and stress-free!
Friendly and knowledgeable staff at this location. I’ve always been helped by Michelle, she is exceptional.
Very professional and friendly customer service. They went above and beyond to explain how my insurance policies work. It was an added bonus that they could beat my current providers prices. They made the whole process so quick and easy.
Outstanding service from Salena, Jackie, and the rest of the team at Wilfred Leong Insurance. They take the time to review your existing insurance policies and make helpful, money-saving suggestions, while at the same time ensuring that your insurance adequately protects your assets.
Michelle has helped me very well over the last several years, and she even got me 6 months of back pay reimbursed due to a mix up and some procrastination. I am very happy with her service!
Rebecca and James were extremely helpful, nice and patient. Will recommend to my friends! Thank you for the good service.
When it comes to insurance I highly recommend Michelle. She is attentive, knowledgeable and has great customer service!
I first came here because it was just up the block from my place. Great place to get my insurances. They helped me with my stolen license plates, custom license plates. Very knowledgable and very patient with me. I highly recommend this place.
I had needed to renew my ICBC car insurance and Vincent was super efficient, pleasant to talk to, and renewed my insurance papers in less than 15 minutes! Thanks Vincent! Lots of free street parking and agents on hand. Much better experience than having to line up at London Drugs and Superstore where there is always a lineup and wait. I saved so much time here and it was quiet, clean and comfortable. Also, decent hours for those who work the 9-5. Highly recommended.
I have been dealing my car and home insurance with Vivian Wang for couple years. She’s the best! Always trying to help me to save some money. Highly recommend to everyone who have any insurance needs!
I needed to renew my insurance in special circumstances and they were super-helpful!
The service was super-friendly and helpful. The employee knew exactly what she was doing.
Always get what I ask for. Reminder calls are also a big plus for me. I do my car, RV and home insurance with them for at least 15 years!
