All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
Sold my vehicle and required the appropriate paperwork done as well as insure the buyer on his purchase. Service was immediate, responsive and friendly. This especially makes a difference when one sheds a tear in his eye whilst selling a family car that’s been with you for a long time. Would recommend this business for all ICBC services.
Winson Leung has been helping me since 2015. He is very professional and extremely resourceful. He reminds me when my insurance renewal is due (and now my son’s also), so I don’t need to worry about it. Much appreciated!
We had Alan Ying help us and he went above and beyond to help us understand the plan and reminded us of the benefits which we had forgotten about and he in turn helped us to access what we needed. He was an excellent resource! Highly recommend him!!
Very friendly staff try to help any time Sandy is awesome guy ready to help and explains nicely and correctly.
Great team of people! Harry Mai has helped our family for decades with our insurance needs. Very proactive, and Murrick helped me out immensely when I needed insurance for our high school dry grad party.
Very professional and friendly customer service. They went above and beyond to explain how my insurance policies work. It was an added bonus that they could beat my current providers prices. They made the whole process so quick and easy.
Umar from Murrick Insurance was very helpful in accommodating my needs. He was friendly, patient, and professional while going through a long and repetitive process. His customer service was superb. Recommended.
Friendly and knowledgeable staff at this location. I’ve always been helped by Michelle, she is exceptional.
Murrick Oakridge is great. Go see Harriet and Fanny. They’re knowledgeable and give good recommendation. You will not be disappointed.
Jason very knowledgeable and helpful. He’s helped me with all my insurance for 15 years already!!
Rod R has been my insurance agent for years, since I bought my Volkswagen. He is outstanding and very professional. I now have my Mazda and I know that Rod (and Murrick insurance) will help me out and remind me when my insurance renewal is due as I seem to dismiss all the ICBC renewal letters!
I keep coming back to Murrick for quotes and no matter what you are looking for they find the best rate. I get travel, auto and even commerical insurance from these guys and the service is rock solid everytime. Farooq went the extra mile to get us a great rate in a short amount of time.
Umar Khan today at this Murrick branch provided me with stellar service: he was fast, courteous, and efficient. He also went the extra mile before I had thought to request it. Highly recommend.
Neo Huang is the best. I have been renewing my vehicle insurance with them for years 4 years now. I called yesterday around 5pm to get a quote to renew for my next year. He had left the office at work already, but still answered my call and filled out my application to get delivered to my work the very next day. Friendly, efficient and incredible service! A pleasure to deal with every year. Thanks again.
Gilbert Gangose. One of best insurance guy I have met very organized gave best explanation of everything have great knowledge of insurance very friendly and straightforward person I highly highly recommend him get his advice atleast before you go anywhere else in Canada for your insurance. Best person and great knowledge of insurance 👍…
Andy and his team is amazing!! MISL is my one stop solution for all insurance, mortgage, even financial advice sometimes. The staff are knowledgable and friendly. Andy just recently did the group benefit for my company too, the best rate and flexible terms.
Michelle has helped me very well over the last several years, and she even got me 6 months of back pay reimbursed due to a mix up and some procrastination. I am very happy with her service!
