Great team of people! Harry Mai has helped our family for decades with our insurance needs. Very proactive, and Murrick helped me out immensely when I needed insurance for our high school dry grad party.
Rebecca and James were extremely helpful, nice and patient. Will recommend to my friends! Thank you for the good service.
We had Alan Ying help us and he went above and beyond to help us understand the plan and reminded us of the benefits which we had forgotten about and he in turn helped us to access what we needed. He was an excellent resource! Highly recommend him!!
Umar from Murrick Insurance was very helpful in accommodating my needs. He was friendly, patient, and professional while going through a long and repetitive process. His customer service was superb. Recommended.
Good service. I went there because there was usually a line up at the insurance company inside TNT across the street. No line up here.
Always get what I ask for. Reminder calls are also a big plus for me. I do my car, RV and home insurance with them for at least 15 years!
Very professional and friendly customer service. They went above and beyond to explain how my insurance policies work. It was an added bonus that they could beat my current providers prices. They made the whole process so quick and easy.
Called to get car license plate ideas. Alan Ying is knowledgable and very helpful. He answered all my questions and provided more knowledge about auto insurance. Highly recommend him.
I came here to insure a Japanese import vehicle that had just passed its import inspection, and needed to be titled in Canada. Despite the sizeable pile of documents I came in with, i walked out with all the documents I needed, signed and completed. What could have been a very complex and confusing process was made quite easy by the talent employed here. Highly recommend.
Raminder is always a great auto insurance agent to work with! We really like how he coordinates with us on the phone, meets with us at times convenient for himself and us, and he always shows up so prepared with paperwork. I really recommend him- he’s a pleasure to do business with.
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
The service was super-friendly and helpful. The employee knew exactly what she was doing.
Kind and knowledgable staff very friendly to deal with. Thank you Jennie and Oliver for going the extra mile 🙂
Sold my vehicle and required the appropriate paperwork done as well as insure the buyer on his purchase. Service was immediate, responsive and friendly. This especially makes a difference when one sheds a tear in his eye whilst selling a family car that’s been with you for a long time. Would recommend this business for all ICBC services.
Friendly and knowledgeable staff at this location. I’ve always been helped by Michelle, she is exceptional.
Andy and his team is amazing!! MISL is my one stop solution for all insurance, mortgage, even financial advice sometimes. The staff are knowledgable and friendly. Andy just recently did the group benefit for my company too, the best rate and flexible terms.
