Friendly and knowledgeable staff at this location. I’ve always been helped by Michelle, she is exceptional.
Michelle has helped me very well over the last several years, and she even got me 6 months of back pay reimbursed due to a mix up and some procrastination. I am very happy with her service!
All staff are very efficient and helpful in handling my requests and insurance needs. Professional, polite and knowledgeable. Have been using them for the past several years and will continue to do so, even though I’ve moved out of the area. Superior customer service still exists and this branch is a perfect example!
Great team of people! Harry Mai has helped our family for decades with our insurance needs. Very proactive, and Murrick helped me out immensely when I needed insurance for our high school dry grad party.
Umar from Murrick Insurance was very helpful in accommodating my needs. He was friendly, patient, and professional while going through a long and repetitive process. His customer service was superb. Recommended.
Very friendly staff try to help any time Sandy is awesome guy ready to help and explains nicely and correctly.
Rod R has been my insurance agent for years, since I bought my Volkswagen. He is outstanding and very professional. I now have my Mazda and I know that Rod (and Murrick insurance) will help me out and remind me when my insurance renewal is due as I seem to dismiss all the ICBC renewal letters!
Murrick Oakridge is great. Go see Harriet and Fanny. They’re knowledgeable and give good recommendation. You will not be disappointed.
I had needed to renew my ICBC car insurance and Vincent was super efficient, pleasant to talk to, and renewed my insurance papers in less than 15 minutes! Thanks Vincent! Lots of free street parking and agents on hand. Much better experience than having to line up at London Drugs and Superstore where there is always a lineup and wait. I saved so much time here and it was quiet, clean and comfortable. Also, decent hours for those who work the 9-5. Highly recommended.
Called to get car license plate ideas. Alan Ying is knowledgable and very helpful. He answered all my questions and provided more knowledge about auto insurance. Highly recommend him.
I came here to insure a Japanese import vehicle that had just passed its import inspection, and needed to be titled in Canada. Despite the sizeable pile of documents I came in with, i walked out with all the documents I needed, signed and completed. What could have been a very complex and confusing process was made quite easy by the talent employed here. Highly recommend.
Andy and his team is amazing!! MISL is my one stop solution for all insurance, mortgage, even financial advice sometimes. The staff are knowledgable and friendly. Andy just recently did the group benefit for my company too, the best rate and flexible terms.
I wish to express my appreciation for Alan Ying who has been very helpful and supportive and his professionalism in helping me in getting my auto insurance on my new Tesla. Thank you ❤️
Extremely helpful, knowledgeable and went above my objective to simply just renew my insurance. The agent Michelle noticed something incorrect, called icbc to adjust it, and it got me extra savings for the year!
I just want to say thank you for all your help Andy. You always sent us different options with different company so I can always compare the price and policy terms. Other companies just sent us one quote and that’s it, leaving us with no other options to choose from. You also explained in details and followed up from time to time. Your colleagues are also very helpful and professional as well. Highly recommended.Thanks again for your help Andy !!
Sold my vehicle and required the appropriate paperwork done as well as insure the buyer on his purchase. Service was immediate, responsive and friendly. This especially makes a difference when one sheds a tear in his eye whilst selling a family car that’s been with you for a long time. Would recommend this business for all ICBC services.
Umar Khan today at this Murrick branch provided me with stellar service: he was fast, courteous, and efficient. He also went the extra mile before I had thought to request it. Highly recommend.
